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Frequently Asked Questions

Yes. You just need to click the install icon. See the easy process here. After that the installation, you simply input your name and a valid email address. Now, you are empowered to make your computer better than ever. Check out our user guide and see how easy you can control your PC.

The Privacy Setup tool within the EaseeControl app allows you to manage apps, websites, and more. You can enable or disable their access to your computer and personal information.

Yes. Your device, data, and navigation will now be safer than ever as EaseeControl actively prevents malware and spyware from accessing and controlling the device and network.

EaseeControl has several solutions that will make your computer increase its speed and performance. Most of them can be found on the Performance Setup and CleanUp features. The good part is that you can obtain a much better PC with one single click.

You can use the EaseeControl app on every device in the household. You have to create an account on our website and use your credentials on the new install.

Yes. We have made EaseeControl simple and easy to use so that you can easily resolve computer problems. If you do not have the time, you can subscribe to The Human Support plan and ask for a specialist for help. To resolve most issues and to connect to your computer, a working internet connection is required.

That depends on your computer problem, its nature, and its severity. If you choose EaseeHelp as your service provider, the average issue resolution time is around 10- 15 minutes. However, complex issues may require more time. Our specialist will work as efficiently as possible to deliver great quality of work and address any questions you might have.

We cannot access or log into your computer without your consent. Our specialists can only access your computer if you initiate the help request and allow us to connect.

We accept all major credit cards (Visa, MasterCard, American Express, and Discover) and debit cards (debit cards must have a Visa or MasterCard logo to be accepted). We do not accept cash, check, or money order.

EaseeControl team takes extraordinary measures to ensure that all customer data is stored securely and that card information is transferred in the most secure way possible.

Sure. EaseeControl home support plans have no obligation. For example: if you choose a one-month plan, you would need to cancel before your next billing date.

We fully support Microsoft Windows 10.